OD (mm) pcs / PACK
75 x 50 125
110 x 50 50
110 x 75 45
125 x 75 40
125 x 110 30
160 x 110 15
160 x 125 15
200  x 125 10
200 x 160 8

QUESTIONNAIRE ON CUSTMER'S SATISFACTION



Name and Surname:
Tel:
Mail:
Company:
Evaluation on Importance Level of satisfaction Level compared to given our competitors
Quality of the product High
Medium
Low
Very satisfactory
Satisfactory
Partially satisfactory
Unsatisfactory
Higher
Same
Lower
On time deliveries High
Medium
Low
Very satisfactory
Satisfactory
Partially satisfactory
Unsatisfactory
Higher
Same
Lower
Communication level (facility, timeliness and friendliness) High
Medium
Low
Very satisfactory
Satisfactory
Partially satisfactory
Unsatisfactory
Higher
Same
Lower
Co-operation level in case of problems High
Medium
Low
Very satisfactory
Satisfactory
Partially satisfactory
Unsatisfactory
Higher
Same
Lower

Our firm has been approved ISO 9001 since 1999:

1) Have you noted any difference on the quality of our products and/or service compared to our competitors?
Very considerable
Considerable
Modest

2) Have you noticed any significative improvement in the quality level of our products
High
Medium
Low

3) Do you have any suggestions to improve our supplies?



We thank you for the time you have given to this questionnaire. Please be sure that the maximum attention will be given to your answers.